Step Five: Institutionalize QI among Staff

Create a culture of continual QI among your staff. This can be achieved by:

  • Establish written policies and procedures on QI—and be sure to review annually
  • Embed QI responsibilities in staff job descriptions
  • Incorporate contributions to QI in performance reviews
  • Integrate QI as part of onboarding for new staff
  • Offer ongoing professional development on QI topics and methods